1. Answers from C&J
  2. Traveling on C&J Buses

Do I need reservations for Boston Service?

You can buy bus tickets for Boston service ahead of time but it's not required and seats are not guaranteed.

Reservations are neither needed nor accepted for C&J’s bus service between Dover, Portsmouth, and Newburyport and Boston’s South Station and Logan Airport. Passengers can buy tickets in advance, but advance purchase does not reserve a seat for a particular bus. Travel aboard C&J’s non-reservation service is on a first-come, first-served basis. Tickets may be used at any time for the South Station and Logan Airport scheduled service.

All tickets are open-ended with the exception of multi-ride passes and same-day round-trip tickets. One-way tickets are valid within six months of the date of purchase. Refunds are available prior to the date of expiration and are subject to a $5 per-passenger refund fee. Contact the C&J Information Center at 800.258.7111 or send an email to customercare@ridecj.com to initiate a refund.