1. Answers from C&J
  2. Luggage Requirements

How many bags are allowed?

Your first two bags are always free! Bags must not exceed 62 linear inches (length + width + height) or 50 pounds in total weight. While not subject to a surcharge, overweight bags shall be marked as such and may be the responsibility of the passenger to both load and unload from the motor coach. C&J provides scales to weigh luggage in all terminals. If it is deemed that said bag does not present a potential injury risk to a C&J employee, she or he will provide assistance in safe responsible manner. Additional bags may result in an additional fee of $10.00 per bag.
For Logan Airport passengers, C&J provides complimentary luggage tags, which are color-coded by drop-off terminal. Using these tags helps the driver load and unload luggage efficiently at each stop. Agents/drivers in our Dover, Portsmouth and Newburyport terminals will have tags available prior to boarding.
C&J does not recommend placing fragile or breakable items under the coach, as items may shift during travel. C&J is not liable for items that are damaged during transit.
In addition to your checked luggage, you may carry on one small bag along with a personal item such as a handbag or a briefcase. Carry-on bags must be able to be stowed in the overhead compartment or under a passenger seat.