Answers from C&J

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Answers from C&J

Tickets & Reservations

Tickets & Reservations

Buying & Using Tickets

Should I buy my Tickets in Advance?

Does C&J provide ticket discounts?

I already purchased my ticket - do I have a reservation?

Do I need to print out my ticket?

What do I need for Identification to Travel?

Where do I buy my ticket at Logan Airport?

Do I have to use my ticket on the date and time I selected?

Are seats guaranteed on C&J?

How do I reserve my commuter tickets with C&J's reservation system?

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Managing Your Reservation

How do I use my C&J credit?

I need to cancel my ticket. What are my options? How do we receive a refund?

I missed my scheduled bus. What are my options?

What happens if my travel plans change?

How do I change my reservation?

Can I add previously purchased tickets to my C&J account?

I want to take a different bus - is that possible?

If my flight arrives early and I try to change to an earlier bus will there be any restrictions?

I'm Having Trouble Accessing my C&J Account. What Should I Do?

Do I need an account?

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