1. Answers from C&J
  2. Reservation Service - Starting June 28, 2022

I want to take a different bus - is that possible?

Yes it is. We recommend rescheduling your trip prior to departure to guarantee yourself a seat.

C&J provides all customers with the tools to quickly and easily reschedule their trip for free!  It takes just a few steps and can be done from your personal device, wherever you are. 

If you have a C&J account, login to start that process. To make things extra easy, check out the video below on how to reschedule your ticket: 


If you don't have an account, don't worry, you can reschedule all the same. The process look just a bit different. You’ll need your ticket confirmation number to make any changes. Learn more here:


Having trouble? A C&J Customer Care Agent can assist you completing the reschedule process. Please be aware that there is a per-passenger fee for reservation changes done by our team.