You can always change your reservation for free using your C&J account. If you call a C&J representative for assistance to change your reservation there will be a $5 fee.
The only reason you would not be able to change your trip would be if that coach is full.
Follow the directions below to change your reservation.
- Log into your C&J Account
- Go to 'My Reservations' Tab
- Select the trip you wish to manage
- Select ‘Reschedule’ Button
- It will ask if you would like to reschedule one leg of the trip or your entire reservation
- Select the passengers to rebook
- Select new travel date(s)
- Select new travel times
- Select new seats (NYC purchases only)
- Confirm new reservation
Still need assistance? We’re happy to help, contact us today!